Record attendance and complete a session

Who can use this

You can record attendance when you are the session supervisor and the scheduled start time has passed.

Submit the session promptly so supervision hours, employer reports, and payment processing use the correct information.

Complete the session

1. Open the session from Sessions. After an online call, your Motivo tab may already be on the post-session page.
2. Under 1. Mark attendance, choose an outcome for every supervisee: Attended entire session, Partially attended, Cancelled with notice, Late cancellation, or No show.
3. For Partially attended, select the actual duration. Only those minutes count toward the supervisee's completed supervision time.
4. Under 2. Add notes, complete the fields shown. Notes may be optional, or required for an employer-sponsored program.
5. Complete the confirmation shown on the page and select Sign here. If you have not saved an electronic signature before, review and adopt it when prompted.
6. Select Submit session.
7. Review the date, time, and attendance in the confirmation window, then submit.

How attendance affects the record

Only attended time on a completed session adds to a supervisee's Motivo hours. Partially attended uses the duration you enter rather than the full booking length.

Late cancellation and No show indicate that the supervisee did not attend and may still be included in billing under the applicable supervision arrangement. Record the actual outcome rather than changing it to control a charge.

Correct a submitted session

You can update attendance or notes from the completed session during the 24-hour correction window after the session ends. Use the edit control beside Attendance or the notes section, make the correction, and save again.

After that window closes, contact support@motivohealth.com if the completed record is wrong.