Cancel a session or series

Who can use this

You can cancel a session when you are its supervisor and the session is still available for action.

Cancel as soon as you know the meeting will not happen so attendees receive the update and the session record reflects the correct reason.

Cancel the session

1. Open Sessions, then select Upcoming.
2. Open the session you need to cancel.
3. Select Cancel session.
4. For a repeating series, choose This session or This and upcoming sessions.
5. Choose a Cancellation reason. If you select the other option, complete Please explain the reason for cancelling this session.
6. Choose the Unavailable party.
7. Review the session details, then select Cancel session.

Motivo removes the online meeting link, updates the session, and notifies the attendees. For employer-sponsored supervision, employer admins with session access can see cancellation information in their reports.

Choosing This and upcoming sessions cancels every remaining occurrence in the series. Review this selection before submitting.

Cancellation policy and past sessions

Cancellation and attendance are different actions. If the scheduled time has already passed, record the actual outcome as Cancelled with notice, Late cancellation, or No show when those options apply. This keeps supervision hours and billing based on what occurred.

A cancelled session cannot be edited or restored. If the group still needs to meet, book a new session. No fixed charge or refund can be inferred from the cancellation label because each supervision arrangement can have different terms.

Cancelling a session does not create a replacement time. Coordinate with the supervisee, then use Book session when you are ready to schedule the replacement.