Reschedule a session or series

Updated August 14, 2026

Who can use this

You can reschedule a session when you are its supervisor and the session is still available for editing.

Use Edit session to change an upcoming date or time without cancelling and creating a replacement.

Reschedule the session

  1. Open Sessions, then select Upcoming.
  2. Open the session you need to change.
  3. Select Edit session.
  4. Update the date, time, duration, attendees, location, or Time zone as needed.
  5. Review the summary and select Update session.
  6. If the session is part of a repeating series, choose This session only or This and upcoming sessions.
  7. Select Update to confirm the recurring-session choice.

The updated session remains under Upcoming. Choosing This and upcoming sessions changes the selected occurrence and every later occurrence in that series. It does not change earlier sessions.

When a session cannot be rescheduled

Cancelled sessions cannot be edited. A completed session also stops being editable after its correction window closes.

If Edit session is not available, check whether the session has already been cancelled or completed. For an attendance or notes correction, use the controls on the completed session instead of moving its scheduled time.

If a repeating schedule needs a different recurrence pattern, cancel the remaining occurrences and book a new series with the new pattern.

The same attendee rules used during booking still apply while editing. Do not combine independent and employer-sponsored supervisees, or supervisees from different employers, in one session. If the attendee group must change across employers, create separate sessions.

← PreviousStart an online session
Next →Cancel a session or series

Related

Can’t find what you’re looking for?

Email us at support@motivohealth.com and we’ll get back to you.

Or call us at +1 (678) 582-9795.

For anything affecting a session happening today, put URGENT in the subject line.