Book or request a session

Updated August 14, 2026

You need an active supervision relationship before you can book or request a session.

Before you book

Your supervisor controls whether available times can be booked immediately or must be approved. The action in your account will say Book session with or Request session with.

Confirm your time zone and check whether the session is individual or includes other supervisees. If no times appear, your supervisor may need to update their availability.

Book or request the session

Choose a time from your supervisor's relationship page.

  1. Select Supervisors and open the supervisor you want to schedule with.
  2. Select Book session with or Request session with.
  3. Choose an available date and time.
  4. Review the session details, including the duration and time zone.
  5. Submit the booking or request.

An immediate booking appears under Sessions > Upcoming. A request appears under Sessions > Pending until the supervisor responds.

After you submit

Motivo sends session confirmations and reminders according to your notification preferences. Remote sessions use Zoom, and Join session becomes available one hour before the scheduled start.

If the supervisor approves a request, the session moves to Upcoming. If they decline it, the request shows as declined and no session is added to the calendar.

If you cannot find a time

Check that you selected the intended supervisor and that your profile time zone is correct. Try another date, then use Messages to ask your supervisor about availability.

If a calendar date appears open but cannot be selected, another Motivo booking or an external calendar event may already block that time. Refresh the page before submitting again.

Next →Manage a pending session request

Related

Can’t find what you’re looking for?

Email us at support@motivohealth.com and we’ll get back to you.

Or call us at +1 (678) 582-9795.

For anything affecting a session happening today, put URGENT in the subject line.