Set your booking preferences

Updated August 14, 2026

You must be signed in as a supervisor. These preferences apply to times offered from your Motivo calendar settings.

Update notice and buffer time

Use booking preferences to protect preparation time around calls and sessions.

  1. Select Settings > Calendar.
  2. Scroll to Confirm your calendar settings.
  3. Under Minimum notice, enter the number of Hours supervisees need before an intro call or session can be scheduled.
  4. Under Buffer time, enter the Minutes you need Before event and After event.
  5. Select Save changes.

Minimum notice removes times that are too close to the current time. Buffer time removes time immediately before and after busy events and other Motivo bookings. These rules work together with your weekly hours and conflict calendars, so a large buffer or notice window can leave fewer choices.

Choose how supervisees book sessions

  1. In the same section, find Supervisees booking sessions.
  2. Select Supervisees can instant book a session with me if an available time should become a confirmed session immediately.
  3. Select Supervisees need to request a session first if you want to approve or decline each request.
  4. Select Save changes.

This setting affects session booking. It does not remove your responsibility to respond to intro calls or other account actions.

Existing requests and bookings

Changing this preference does not automatically approve requests that are already pending. If the page shows pending requests here, open that link and respond to each request separately.

The setting also does not reschedule existing sessions. To change an existing booking, open it from Sessions and use the available edit action.

After making a large change, use Preview booking page from Settings > Calendar to see the times a supervisee can currently choose.

← PreviousChoose your primary and conflict calendars
Next →Reconnect or troubleshoot a calendar

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Can’t find what you’re looking for?

Email us at support@motivohealth.com and we’ll get back to you.

Or call us at +1 (678) 582-9795.

For anything affecting a session happening today, put URGENT in the subject line.