Manage notifications and recommendation requests
Updated August 14, 2026
You need to be logged in to change notification settings, and you need a request from a supervisor before you can write a recommendation.
Change notification settings
Choose the available channel for each type of update.
- Open Settings.
- Select Notifications.
- Review each notification category.
- Select or clear the Email and SMS checkboxes available for each item.
- Select Save changes.
SMS options require a valid US phone number in General settings. Some essential account or service messages may be sent outside these preference controls.
Unread-message reminders can be sent by email and, when available, SMS. Opening the conversation updates its read state.
Write a recommendation
A supervisor can ask you to write a recommendation after you have worked together. The request appears in your dashboard and may also arrive by email.
- Open the request while logged in.
- Enter 40 to 200 words in Recommendation.
- Decide whether to select the optional consent allowing Motivo to share the recommendation in other communications.
- Select Submit.
The supervisor reviews the recommendation before it can appear on their public profile. Your optional sharing consent is separate from the supervisor's decision to display it there.
Dismiss a request
If you do not want to write one, select I don’t want to write a recommendation. Review Dismiss recommendation request? and select Yes, dismiss request.
Dismissal cannot be undone, and the supervisor is not notified. You can dismiss only before you have submitted a recommendation.
If the link does not work
Log in with the supervisee account that received the request. A completed or dismissed request cannot be submitted again from the same link.