Manage employer notifications

Before you begin

You need permission to manage your own notification subscriptions. Billing options appear only when you can view billing, and inactivity options appear only for organizations using that feature.

Change your subscriptions

Notification choices apply to your employer portal account, not to every person at your organization.

1. Open your account menu and select Settings.
2. Select Notifications.
3. Check the email topics you want to receive and clear the ones you do not.
4. Select Save changes.

Your available choices can include:

• Match emails for updates when a supervisee is connected with a supervisor.
• No show emails when a supervisee misses a scheduled session.
• Session scheduling reminders when a supervisee and supervisor have not held a session within the reminder period. These depend on your role and program assignment.
• Monthly reports for a summary of supervision activity.
• Inactivity removal emails for advance notice and confirmation when an inactive supervisee is removed.
• Invoices for billing and invoice messages.
• Rate increases for advance notice of rate changes.

If an option is missing

The Notifications page is permission-gated. Invoice and rate options are hidden when your role cannot view billing. Inactivity notifications appear only when automatic inactivity removal applies to your organization.

Some service emails are necessary to complete account or payment actions and are not controlled by these checkboxes. Changing your preferences also does not change another team member's subscriptions. Each person should review their own Notifications page.

Review this page again when your role or program assignment changes.