Log in or reset your password

Before you begin

You need an employer portal account created for your organization. A Motivo supervisor or supervisee account is separate, even when both accounts use the same email address.

Log in

The employer portal sends you to a secure hosted sign-in page.

1. Open the employer portal and select Log in.
2. Enter the email address connected to your employer portal account.
3. Enter your password and complete the sign-in prompts.
4. After authentication, you return to the employer portal page you originally opened.

If you are signed in to another Motivo product, you may still need to log in separately here.

Reset your password

Use the password reset option from the employer portal sign-in page.

1. Select Log in to open the hosted sign-in page.
2. Choose Forgot Password.
3. Enter your employer portal email address.
4. Open the email titled Motivo | Reset your password.
5. Select Reset your password and create a new password.

Reset links expire. If the page says Link expired., select Go to login and request another reset through Forgot Password.

If the email does not arrive

Check that you used the email address shown for you under Settings and General, then check spam or filtered mail. A team member who has not finished account setup appears as (pending) on the Team page and may need to use the original setup invitation.

If you no longer have access to the account email or repeated reset requests do not arrive, contact support@motivohealth.com.