View payout activity and summaries
Updated August 14, 2026
This information is available to supervisors paid through Motivo's Stripe Express connection. Motivo does not have a separate supervisor payout history screen.
Open Stripe Express
Stripe Express is the current source for payout and deposit activity.
- Sign in to your Motivo account.
- Select Settings.
- Select Payment. Motivo opens a fresh Stripe Express dashboard link.
- Review transfers, payouts, bank account details, and estimated arrival dates in Stripe.
If your Stripe account is not fully verified, Payment may open the Stripe onboarding flow instead. Complete the requested fields before trying to review activity again.
Automatic payout summaries
When Stripe creates an automatic payout, Motivo may email a PDF summary showing the sessions and administrative hours associated with it. The email subject begins with [Motivo payment] and includes the payment date.
Motivo also sends a monthly summary for months in which you had eligible paid payouts. That email includes a PDF for the reporting period and is intended for your records.
These summaries are not a live ledger. Refunds, reversals, or later adjustments can make a summary differ from the amount deposited into your bank account. Use Settings > Payment for the current Stripe record.
When a summary is not sent
Motivo creates summaries for automatic payouts that Stripe reports back through the connected account. A manual or instant payout you start in Stripe does not create a Motivo payout record, so it does not trigger the same payout summary.
A missing summary does not by itself mean the bank payout failed. Check Stripe Express for the payout status and destination. If Stripe shows an automatic payout as paid but the corresponding Motivo summary is missing, keep the Stripe record as your current source while Motivo reviews the email issue.