Add or change a payment method

Before you begin

You need billing access, and your organization must use individual charges. Organizations that pay consolidated invoices do not see Payment method controls on this page.

Add a card

Add the payment method before trying to make it active.

1. Open your account menu and select Settings.
2. Select Billing.
3. Under Payment method, select Add payment method.
4. Enter the card number, expiration date, security code, and Zip code.
5. Select Add.

The card appears with its type, last four digits, and expiration date. Card details are entered in the secure payment form.

Change the active card

The card labeled Active is used for new organization charges.

1. Open the options beside another saved card.
2. Select Set as active card.
3. Wait for the confirmation that the active card was updated.

Changing the active card does not rewrite completed charges or a previously issued receipt.

Before removing the old card, confirm that the replacement is labeled Active. This avoids leaving a different saved card selected by mistake.

Delete a card

Open the card's options and select Delete card, then confirm with Delete. You cannot delete the final card when your billing arrangement requires a payment method.

If you are replacing the only card, add the new one, set it as active, and then delete the old card. If the page shows an error after deletion, refresh Billing before trying again. The card may already have been removed even when a conflicting message appeared.