Start and manage individual or group conversations

Who can use this

You can message supervisees and employer contacts who are connected to your current supervision work or an active intro call.

Supervisors can create a group conversation with multiple supervisees. Conversations with an employer contact are one-to-one.

Start a conversation

1. Open Messages.
2. Select the plus icon beside the Messages heading.
3. Search for and select a supervisee or employer contact.
4. For a group, select additional supervisees from Search supervisees.
5. Select Create chat for one person or Create group chat for multiple supervisees.
6. Enter your message and select the send icon.

Motivo returns you to an existing active conversation when the selected people are already together in one. Unread conversations appear with emphasized text, and opening the conversation marks the latest messages as viewed.

Change a group conversation

Open the conversation and select the edit icon in its header.

Use Add another supervisee or Remove to change the group. When you add someone, choose one of these options:

• Add to existing chat gives the new supervisee access to the entire earlier conversation.
• Create new chat archives the current conversation and starts a new one with the people you selected.

Review the history before choosing Add to existing chat. The added supervisee can read messages sent before they joined.

A removed supervisee keeps access to messages sent before removal but cannot send messages or see later messages. The conversation timeline records participant changes.

Archived conversations

When a supervision relationship ends, Motivo makes the related conversation inactive. Its history remains visible, but new messages cannot be sent. When no active supervisees remain in a group, the conversation is archived.

Supervisors can delete an archived conversation from its header. Deleting it removes it from your conversation list, so review the history before confirming.