Let supervisees register through your signup link

Before you begin

This option applies only when Motivo has provided your organization with a supervisee signup link. The employer portal does not include a control for creating or editing that link.

Share the link

Send the organization-specific link only to supervisees who should be connected to your organization.

1. Use the signup link provided for your organization.
2. Send it to the supervisee through your normal onboarding process.
3. Ask the supervisee to open the link and confirm that your organization's name appears.
4. Have them enter the requested identity, contact, license, timezone, employment, work-setting, and supervision information.
5. If the form asks for a program, they must choose the correct one before submitting.
6. After submission, ask them to follow the account setup email they receive from Motivo.

The new supervisee appears in Supervisees after a successful submission. Their account may remain pending until they set a password.

If the link or form does not work

An invalid link shows a message telling the supervisee to contact their organization administrator. Confirm that the full link was sent and that no characters were removed by email or messaging software.

The form limits state, license, and program choices to those configured for your organization. If the supervisee cannot select an accurate option, do not ask them to choose a substitute. Contact support@motivohealth.com to review the organization's signup configuration.

A supervisee who already has a Motivo account may need their existing account connected to the organization. Avoid submitting a different email solely to get around a duplicate-account message.